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Welcome to Webinar
Support
Before sending a support request please take a look at our documentation. You might be able to find a solution to your question more quickly
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Frequently
Asked Questions
Your license key is valid for one year from the purchase date. While your license is valid you will receive automatic updates. When your license expires the plugin will remain fully functional but you will not receive any more updates or email support.
We regularly update the plugin with new features, fixes and improvements. On average we update monthly although sometimes larger features can take longer. We’re also always open to suggestions and have implemented many feature requests from users.
Yes, you can easily upgrade your license anytime from your account page.
Currently we accept PayPal & Credit Cards.
Yes we do! If you’re not happy with the plugin let us know within 14 days and we’ll issue a refund.
Yes we do! We give awesome customer support, we’ll do our very best to resolve any issues you encounter.
Yes! Automatic updates are available free of charge for all users with a valid license key.
Feel free to ask any questions you have through our support page
This depends greatly on your own server environment, hosting webinars to large numbers of attendees adds a great load to your server so we recommend you server to be as high spec as possible with your budget. We have successfully hosted webinars with hundreds of attendees.